FAQ
Made To Order
Made to Order allows us to stay intentional with our process as a smaller brand. This is our first release, and helps us manage production efficiently without overextending. It gives us the ability to deliver thoughtful designs with real meaning while keeping waste to a minimum.
We plan to move toward pre-made drops in the near future, but for now, this approach ensures that every piece is made with care and purpose.
By the pieces being MADE TO ORDER, you’re securing your spot early for pieces that may not return.
Shipping & Fulfillment
All orders will ship as soon as they’re ready. You’ll get updates along the way, and we’ll reach out if anything changes.
If you have questions about your order, feel free to contact us at thegodsentbrand@gmail.com
Thank You
We appreciate your patience and your trust. Everything we create is for those who see the vision and understand the purpose.
For Those Sent By God.
Shipping Policy
All orders are processed and fulfilled with care from our in-house team. Please allow up to 5 to 12 business days for production. Once your order is ready, you’ll receive a shipping confirmation along with tracking information.
We ship using trusted carriers through Shopify’s system to ensure reliable delivery. Shipping times may vary depending on your location and carrier service.
Refunds & Issues
We do not offer refunds unless we are clearly at fault such as sending the wrong item or a defective product. Every piece is inspected before it leaves our hands, and we are working hard to prevent any mistakes from happening.
If there’s an issue with your order, contact us at thegodsentbrand@gmail.com within 7 days of delivery and we’ll make it right.